How do I choose the right jewelry size?

For rings, bracelets, necklaces, and other jewelry items, we recommend checking the size guide on each product page. Please compare your measurements with the product size details before placing an order.

What is the return policy?

We accept returns within 30 days of purchase. Items must be unused, unworn, and in their original condition and packaging. Please refer to our Return & Refund Policy for more details.

How long does shipping take?

Orders are usually processed within 1–3 business days. Standard shipping usually takes 7–14 business days, while express shipping takes 3–7 business days. Delivery time may vary depending on your location.

Can I cancel or modify my order?

Please contact our customer service team as soon as possible. We will do our best to help. Once an order has been shipped, it cannot be canceled or modified.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use it to track your package on our website or the shipping carrier’s website.

Do you offer international shipping?

Yes, JIANWANG offers international shipping to most countries. Customs fees, taxes, and duties may apply and are the responsibility of the customer.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We may also accept PayPal for added convenience and security.

Contact Us

JW Fast LLC
Contact Person: Jian Wang
Brand: JIANWANG
Address: 509 SANDY HOOK AVE LA PUENTE, CA 91744
Website: jianwang.shop
Email: service@jianwang.shop